At ChatboqAI, your privacy is a top priority for us. This page explains what information we collect, why we collect it, and how we use it to enhance your experience. We’ve kept things simple and transparent, so you know exactly what’s happening when you use our website and services.

Who we are

Our website address is https://chatboqai.com. We provide chat widgets and AI tools that help businesses connect with their customers more effectively.

Comments

When you leave a comment on our site, we collect the information you type in the form (like your name and comment), along with your IP address and browser details. This helps us detect spam.

If you use Gravatar, an anonymized version of your email address may be sent to their service to check if you have a profile picture. You can read their privacy policy. Click here. Once your comment is approved, your profile picture will be displayed publicly with your comment.

Media

If you upload images to our site, please refrain from including files that contain location data (EXIF GPS). Other visitors can download images and pull out that information.

Cookies

Like most websites, we use cookies:

If you leave a comment, you can choose to save your name, email, and website so you don’t have to type them again next time. These cookies last for one year.

If you log in, we’ll use cookies to remember your login details and your screen preferences. Login cookies last two days, display preferences last one year, and if you tick “Remember Me,” you’ll stay logged in for two weeks.

If you log out, login cookies are deleted.

If you edit or publish a post, a cookie will be saved to record the post ID. It doesn’t contain personal data and expires after one day.

Embedded content from other websites

Our articles may occasionally include videos, images, or other content from external websites. Viewing that content works the same as if you had visited the original site. These websites may collect data, use cookies, or track your interactions with their content.

Who we share your data with

We don’t sell your data. Ever. We only share information when it’s necessary.

For Example, if you request a password reset, your IP address is included in the reset email.

We may use trusted third-party services (like Google Analytics) to understand how visitors use our site.

If you use our chat tools, your conversations are stored securely on our servers or those of our trusted hosting partners.

How long do we retain your data?

Comments: If you leave a comment, we retain it (and related details) indefinitely so we can automatically recognize follow-ups.

Accounts: If you create an account, we store the personal info you provide. You can edit or delete it at any time (except your username). Site admins can also see and edit this information.

ChatboqAI customers: If you’re using our SaaS product, we keep your account and data for as long as your subscription is active—or longer if required by law.

What rights do you have over your data?

You’re in control of your data. You can:

• Please request a copy of the personal data we hold about you.
• Ask us to delete your data (except for what we need to keep for legal, security, or admin reasons).

To make a request, email us at info@chatboqai.com

Where your data is sent

Visitor comments may be checked with an automated spam detection service. Chat widget data may be processed on secure servers across different regions to ensure reliability and speed.

How We Protect Your Data

We utilize encryption (SSL/TLS), secure hosting, and access controls to safeguard your data. If a data breach occurs, we’ll notify affected users within 72 hours, as required by law.

Compliance

If you’re in the EU, your rights are protected under GDPR. If you’re in California, your rights are protected under CCPA. Wherever you are, we respect your privacy and aim to give you control over your information.

Contact Us

If you ever have questions about this Privacy Policy or your data, reach out to us:

📧 info@chatboqai.com