Customer Experience Dashboard: The Complete Guide to Tracking and Improving CX Metrics in Real Time As the business world expands, companies demanding chat widgets and other business tools are increasing rapidly. One of these tools helps businesses understand the potential customer experience and gauge customer satisfaction with the product’s overall experience, which can be represented […]

Customer Service Culture: Building a Customer-First Mindset for Loyalty and Growth Customer service plays a vital role in the success of businesses through better customer interaction. With the competitive market, services, products, and price are not the only factors to be considered in the industry. Customer experience differentiates businesses with a strong customer service culture. […]