10 Best ManyChat Alternatives & Competitors in 2025

ManyChat alternatives let businesses build chatbots for apps like Messenger, WhatsApp, and Instagram. It helps reply instantly, send updates, and engage customers without hours of manual work.

Whether you are looking for more features, better pricing, or integrates with other channels. It explores what is out there. In this guide, we will explore 15 strong ManyChat alternatives, competitors, and AI-powered chatbot software in 2025, including both free and paid options.

What to Look for in a ManyChat Competitor

When searching for ManyChat alternatives, you want a platform that matches your goals. Here are key things to consider:

• Multi-channel support
• Ease of use
• Automation capabilities
•  Pricing plan
•  Analytics and reporting
• Scalability

10 Best ManyChat Alternatives & Competitors in 2025

Quick Comparison Table

Tool/Platform	Best For	Free Plan	Rating
Chatboq	Startups, agencies, and growing businesses that need AI-powered customer support, sales, and automation.	For pricing, contact info@chatboq.com.	4.9/5
Tidio	Best overall live chat and CRM	Yes(7-day trial)	4.7/5
LiveChatAI	AI-powered customer service	yes	4.4/5
Chatfule	AI-driven marketing and e-commerce	No	4.7/5
Intercom Fin	Comprehensive AI customer support	No	4.5/5
Freshchat	Omnichannel customer service	Yes (limited free plan)	4.5/5
Appy Pie Chatbot	No-code chatbot builder	Yes	4.7/5
Zendesk	Versatile customer engagement and analytics	No	4.3/5
Botsonic	Custom data-driven chatbot solutions	No	4.6/5
Olark	Accessible customer engagement	Yes (14-day trial)	4.3/5
Gorgias	Best ecommerce live chat and CRM	No	4.6/5
Birdeye	Sales-oriented CRM for scaling businesses	No	4.8/5
FreshSales	Inexpensive sales-oriented software	YES	4.6/5
HubSpot CMS	Best integrations	Yes	4.5/5
BotsCrew	Seamless Multi-channel Customer Service	No	4.4/5

1. Chatboq

Rating: 4.9/5

Chatboq is a great competitor of ManyChat Alternative. Chatboq is an AI-powered customer engagement platform combining live chat, CRM, automation, and multilingual chatbot support. Unlike ManyChat, it delivers true omnichannel communication across websites, email, WhatsApp Business, Messenger, Instagram, Telegram, SMS, and Viber. It helps businesses provide customer support, increase sales, and manage customer relationships without any coding.

For Pricing:
contact info@chatboq.com

Features.

• AI-driven, natural language responses with sentiment analysis and multilingual support
• Drag-and-drop automation builder with triggers and advanced workflows
• Built-in CRM for lead tracking, segmentation, and personalized campaigns
• Customizable chat widget with proactive messages and in-chat payments
• Shared inbox, smart routing, and team collaboration tools
• GDPR-ready with TLS encryption and two-factor authentication

Pros

• Designed for real support and sales tasks.
• It’s easy to train using your documents and website content.
• White label option for agencies.
• Analytics and reporting to guide decisions.
• Mobile and desktop apps for teams on the go.
• Real-time notifications for faster responses.
• Built-in collaboration tools like notes and reminders.
• Scales with businesses from small startups to enterprises.
• Multilingual support helps expand into global markets.
• Secure payments inside chat with Stripe and UPI integration.

Cons

• Some integrations are only in higher plans.
• Advanced AI triggers and workflow automation are in the Plus plan.
• Deeper analytics are in Essentials and Plus.

Start Your Free Trial at Chatboq Today

2. Tidio

Rating: 4.7/5 

Tidio offers a free customer relationship management platform with live chat software and AI chatbots. It’s ideal for businesses seeking a scalable, multilingual chatbot solution with drag-and-drop chatbot builders.

Tidio has a free plan and paid plans starting at $29/month. 

Key features

• Drag-and-drop interface for bot building 
• 24/7 chatbot support in many languages with NLP 
• Integrations with Facebook Messenger, Instagram, Zapier, and more 
• Beginner-friendly, no technical expertise required 

Pros

• Easy to use flow builder
• Add unlimited customer fields and tags
• Publish a chatbot on websites, Facebook, Instagram and WhatsApp
• Built-in Live Chat

 Cons

• No marketing possibilities on Facebook, Instagram and WhatsApp
• Cannot use Lyro and Flows together
• No Flow Analytics

3. LiveChatAI

Rating: 4.5/5

LiveChatAI offers a complete live chat and CRM solution that is easy to use. The main product of LiveChat is a live chat widget that works in multiple languages, which you use to communicate with your customers straight from your website. A useful integration is Facebook Messenger, which enables you to chat with your customers from your Facebook page.

LiveChat has a free plan and paid plans starting at $16/month. 

Features

• AI-Powered Chatbot: Train an AI chatbot with your own data to instantly resolve up to 70% of customer support queries.
• Multilingual Support: Communicate with customers in 95 languages to provide global support.
• Custom Data Training: Train the AI using your website content, PDFs, and other data sources to provide accurate, tailored responses.

pros

• Many useful integrations, such as WhatsApp and Slack
• Great option for solo professionals to incorporate into their customer support system
• No code is easy to use for beginners

Cons

• Doesn’t offer a chatbot
• Limited organization features, such as spam filtering and ticket deletion

4. Chatfule

Rating: 4.4/ 5

Chatfuel is a robust AI-driven chatbot platform tailored for businesses looking to scale their communication and automate interactions across platforms like WhatsApp, Facebook Messenger, and Instagram.

It is easy to use Flow Builder and seamless integration with the meta, allowing you to create a chatbot in minutes.

Chatfuel offers a free and plain plan, starting at $20/month.

Pors

• Easy-to-use Flow Builder
• Unlimited Custom Field to Store User Data
• Publish a chatbot on Facebook, Instagram & WhatsApp
• Many marketing possibilities on Facebook, Instagram and WhatsApp
• Built-in Live Chat

Cons

• Duplicating chatbot flows across channels is not possible
• It’s hard to translate your chatbot to multiple languages

5. Intercom Fin

Rating: 4.5/ 5

Intercon Fin is a chat platform for customer support and is more commonly used by software businesses. It is a great all-in-one customer support solution tool to serve customers over multiple channels: websites, WhatsApp, Instagram, Facebook, and SMS. It uses a builder and built-in AI feature, so you can set up advanced chat automations without any coding.

It also provides many marketing possibilities, such as broadcasts, Product Tours, Banners, and Series to engage with your customers.

Intercom starts at $39 per seat/month and gives a 14-day free trial on every plan.

Pros

• Easy-to-use Flow Builder
• Assign unlimited custom fields and tags
• Built-in AI: Knowledge Base and Intents
• Advanced website widgets
• Publish chatbot on Websites, WhatsApp, Instagram, Facebook and SMS
• Many marketing possibilities on websites
• Advanced analytics

Cons

• It can feel overwhelming at the beginning
• It can be expensive for small businesses

6. Freshchat

Rating: 4.4/ 5

Freshchat is tailored for organizations seeking to centralize their support operations without sacrificing quality or scalability. It offers seamless, omnichannel support that lets customers choose their preferred method of communication, including chat, email, voice, and messaging apps. 

With AI-driven bots, businesses can automate responses and scale support without expanding their team.

Freshchat has a free plan and multiple paid plans starting at $19/month.

Pros

• Easy-to-use interface
• Publish chatbot on website, WhatsApp, Instagram, Facebook, SMS, Google, and Line.
• Built-in AI: Intents, Self Service, Copilot
• Livechat with Auto-Assignment and Automations
• Send WhatsApp & SMS Campaigns

Cons

• Some features are hidden in the interface
• Proactively sending messages on the website cannot be connected to specific chatbot flows
• No marketing possibilities on Facebook and Instagram

7. Appy Pie Chatbot Builder

 Rating: 4.7/ 5

Appy Pie’s Chatbot platform allows businesses to build and deploy customizable chatbots across multiple communication channels easily. It supports seamless integration with websites and various third-party apps, enhancing customer service capabilities and operational efficiency.

Appy Pie Chatbot has a free plan and multiple paid plans starting at $16/month.

Pros

• No-Code Platform: Build powerful chatbots without coding, making it accessible for non-technical users.

• Ease of Use: Intuitive drag-and-drop interface simplifies the creation of chatbot flows.

• Multichannel Deployment: Supports integration with various platforms, allowing chatbots to interact with customers wherever they are.

• Flexible Use Cases: Ideal for lead qualification, appointment booking, customer support, and more.

Cons

• Basic Customization for Advanced Needs: While suitable for standard chatbot requirements, creating highly intricate flows might need more robust platforms.

• Content Dependency: Effectiveness can be limited by the scope and quality of the data provided during setup.

• Scalability for Complex Operations: Larger enterprises with sophisticated needs may find limitations as they scale.

8. Zendesk

Rating: 4.3/5

Zendesk AI provides an advanced support system that integrates natural language processing and machine learning to anticipate customer needs and automate common queries. This allows businesses to reduce agent workload while maintaining high service standards. The platform also supports voice interactions and comes with in-depth reporting features that help organizations make data-driven decisions to optimize performance.

Zendesk has no free plan. It has only paid plans starting at $55/month

Pors

• Comprehensive AI Capabilities: Includes tools like Agent Copilot and AI-driven bots to boost productivity and handle up to 80% of support interactions.

• Omnichannel Support: Offers seamless customer experiences across live chat, messaging, voice, and more.

• Customizable and Scalable: Adaptable to different business sizes, from startups to large enterprises, with features that grow alongside your needs.

• Data-Driven Insights: Provides powerful analytics that allows teams to track performance and adjust strategies effectively.

Cons

• Learning Curve: Advanced features and integrations may require initial training for teams unfamiliar with sophisticated CX tools.

• Pricing for Full Features: Premium capabilities can come with higher costs, which might be a consideration for smaller businesses.

• Dependency on Setup Quality: The quality of AI responses depends on the initial data and setup provided.

9. Botsonic

Rating: 4.6/5

Botsonic is a no-code AI chatbot builder. It lets you create a custom chatbot trained on your business data in a snap. These AI chatbots built with Botsonic work as super-smart, always-on, customer-engaging machines. They can learn from previous interactions and offer human-like responses to customer queries. It can hold natural conversations, recognize customer sentiment, and adapt responses.

It has no free plan. It has only a paid plan starting at $19/month

Pros 

Simple Design: Botsonic’s user-friendly, no-code platform is designed for those with no coding background.

Extensive Customization: Botsonic offers extensive customization options, including color selection, logo uploads, and setting personalized welcome messages.

Seamless Integration: Botsonic supports integration with popular messaging platforms such as Telegram, Messenger, WhatsApp, WordPress, and Zapier.

Data Analytics: The platform includes built-in analytics that track chatbot performance, user interactions, and conversion rates.

Cons

• Struggles with Complex Questions
• Lack of Source Diversity
• Content Creation Challenges

10. Olark

Rating: 4.3 / 5 

Olark is a good ManyChat alternative if you’re looking for a simple, inexpensive option. This platform’s main features are its automated chats and ticketing system.

Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.

It has a 2-week free plan and is full-featured at $29/month

Pros

• Good chat transferring functionality 
• Integration with MailChimp for better email marketing 
• Chatbots available

Cons

• Some complaints of technical difficulties with messaging 
• Not very dynamic when compared to other ManyChat alternatives

Which is the Best ManyChat alternative for you?  

For businesses seeking a single platform that unifies support, sales, and marketing automation, Chatboq is the clear winner in 2025chatboq.

Why Choose Chatboq

• True omnichannel reach for all messaging apps
• Scalable AI-powered live chat for any business size
• Built-in CRM and automation platform
• Enterprise-grade security and compliance
• Supports marketing automation bots, lead generation chatbots, and conversational AI

Automate Your Customer Conversations with Chatboq.

Conclusion

Choosing the right ManyChat Alternative platform is critical to delivering fast, personalized, and scalable customer experiences. While tools like Tidio, Intercom, and Chatfuel each have unique strengths, Chatboq stands out for its AI-powered automation, built-in CRM, omnichannel messaging, and enterprise-grade security.

If you want a future-proof solution that handles customer support, sales, and marketing in one platform, Chatboq is the best ManyChat alternative for 2025 and beyond.
Take the next step with chatboq now Start Your Free Trial.